Help Centre
Play should stay entertainment. Our account tools let you control spending and time, and free support is available from ConnexOntario, BetGuard and Gamblers Anonymous.
Which studios run the live tables?
Our live dealer games come from Evolution, Pragmatic Play Live, Playtech Live and OnAir Entertainment.
What are the steps to sign up?
Tap Join Now, enter the details requested and state that you are at least 19. Deposits open up after we have checked your ID and your location.
How fast do withdrawals arrive?
Most payment methods pay out in a window of between 1 and 4 hours, and a bank wire transfer needs no more than 12 hours. The smallest withdrawal is C$10. Your upper limit depends on your account standing and the payment option you pick.
How do I reach support?
Send an email to [email protected] with your question. Include your username so our staff can locate your account quickly.
What keeps my account secure?
Choose a hard-to-crack password reserved for this account only, and keep your sign-in details private. Identity verification provides another layer of protection, so your balance stays within your reach alone.
How do the welcome offer and its wagering work?
Your first day of play has extra cover. Should your opening 24 hours leave you down overall, we return up to C$250 as bonus funds. Play the refund through once (1x) within a 7-day period. Rounds funded by bonus money accept bets of no more than C$8, and you can deposit from C$5.
Can I play on my mobile?
Yes. The full site works in any HTML5 mobile browser, iOS players have a dedicated casino app, and our Android app is available on Google Play.
Your limits
- Limits on deposits, wagers and stakes
- Reminders that track your playing time in each session
- Cooling-off periods lasting 24 hours to 6 weeks
- Account closure and self-exclusion
- A brief quiz to check your play habits
- Deposits unlock once your identity and location are verified
- Reductions to a limit kick in immediately, while increases come into force after a delay of 24 hours.